Wireless Services: Frequently Asked Questions

1. What wireless services does Gentium Tech International offer?

Gentium Tech provides end-to-end wireless solutions, including wireless network design, heatmapping, installation, configuration, security hardening, troubleshooting, and ongoing support. We work with enterprise-grade vendors to deliver scalable and secure wireless infrastructure for diverse environments.

2. Do you provide wireless heatmapping and site surveys?

Yes. Wireless heatmapping and predictive site surveys are key components of our wireless service. Our engineers analyse signal strength, interference, and coverage to design optimal access point placement—maximising performance and minimising dead zones.

3. How do you secure business wireless networks?

We implement WPA3 encryption where supported, enforce strong password policies, apply VLAN segmentation for guest and staff traffic, and integrate wireless security with firewalls and network access control (NAC). We also perform regular wireless audits to identify vulnerabilities.

4. Can Gentium help with campus-wide or multi-building wireless deployments?

Absolutely. We design wireless networks for multi-building sites such as schools, universities, and retail chains. Our team considers roaming, bandwidth demand, and environmental interference to deliver seamless coverage across large campuses.

5. What sectors do you typically serve with wireless services?

We support clients across multiple sectors, with strong experience in education, healthcare, manufacturing, retail, and corporate settings. Whether you need wireless for classrooms, warehouses, or multi-floor offices, we tailor solutions to your industry’s specific needs.

6. Do you offer guest Wi-Fi network configuration?

Yes. We can configure secure and segregated guest networks with limited access and usage controls. Captive portals, time-based access, and content filtering can also be implemented to manage guest access effectively.

7. How do you ensure wireless performance in high-density environments?

High-density environments require careful planning. We use enterprise-grade APs with band-steering, load balancing, and QoS features. Antenna selection, AP placement, and channel optimisation are all critical components of our high-density wireless strategy.

8. Can Gentium assist with wireless troubleshooting and support?

Yes. Our Break-Fix and ongoing support services include wireless diagnostics, performance tuning, firmware updates, and fault isolation. Whether it’s dropped connections, roaming issues or signal interference, our team resolves wireless problems quickly and professionally.

9. Do you supply and install wireless hardware?

We partner with leading wireless hardware vendors like Cisco Meraki, Aruba, Ruckus and Ubiquiti to supply access points, controllers, antennas, and switches. Our engineers install and configure all equipment to meet your network requirements.

10. What makes Gentium Tech’s wireless services different?

We take a consultative and data-driven approach. Our designs are based on real-world signal modelling, environmental scans, and business requirements—not guesswork. We prioritise long-term performance, security, and scalability, with expert support available throughout the lifecycle.